Work

2 swrods

Education | Experience | Expertise

Communications & Change

• Organizational Change Management (Certified)
• Ethics in AI (University of Helsinki) — policy, guardrails, bias checks
• Executive Communications, Speechwriting, Talking Points, PR & Thought Leadership
• Internal Comms, Stakeholder Alignment, Presentation Coaching
• Technical Writing (IT & Cybersecurity), Policy & Playbooks
• Project/Program Management, Governance, KPIs

Marketing & Growth

• Demand Gen (PLG/ABM/Paid), Funnel Design, Offer Strategy
• SEO (technical/content), SEM/Google Ads, Keyword Strategy (SEMrush)
• Email/SMS (Mailchimp/Constant Contact/Drip), Lifecycle & Nurture
• Integrated Campaigns: Paid / Owned / Earned, Media Planning & Management
• Market Research, A/B Testing, Offer & Landing Page Optimization

Social Media & Communities

• Channel/Content Strategy, Short-form content (Reels/Shorts)
• Community Building & Customer Care, Moderation
• Social Listening & Sentiment Analysis
• Paid Social & Analytics (Meta/LinkedIn/TikTok)
• Influencer Programs & Partnerships

Brand & Strategy

 • Brand Strategy & Positioning, Value Prop, Messaging Architecture
• Customer Journey Mapping, Go-to-Market (GTM), Category Narrative
• Branding & Visual Identity: Logo Systems, Brand Guidelines, Design Systems
• Creative Direction, Art Direction, Copywriting (AP style/long-form/short-form)

Content & Storytelling

 • Video Production (concept → script → edit), Adobe Premiere/Camtasia
• Podcast Production (format, recording, editing,), Adobe Audition
• Motion/Animation, Social Trailers, Storyboards
• Content Engines: Generative AI for drafts/variants, QA by human-in-the-loop

Data Analytics & SEO

• GA4, performance tracking.

• SEO site audits, canonicalization, redirects, On-Page & Content SEO
• Keyword research & clustering, review strategy & response playbooks.

• Reporting, SEO scorecards, experiment design (A/B), cadence reviews, issue tracking.

Head Lion
A Revenge Thriller

The Brief

The Challenge:

To sell a book by an unknown independent author. To put your money where your mouth is.

The Insight:

The book is about betrayal, treachery, and yes murder in the cutthroat world of advertising.

The Solution:

Backstabbing for beginners.

The Result:

Sold over 300 books and 30,000 kindle page reads in the first three months.

PIPE17
E-commerce Operations Summit

The Brief

The Challenge:

To sell a book by an unknown independent author. To put your money where your mouth is.

The Insight:

The book is about betrayal, treachery, and yes murder in the cutthroat world of advertising.

The Solution:

Backstabbing for beginners.

The Result:

Sold over 300 books and 30,000 kindle page reads in the first three months.

DHL
Multimedia International Campaign

The Brief

The Challenge:

Small businesses face numerous bureaucratic impediments when importing goods. 

The Insight:

“The process is cumbersome, and frustrating the ease is missing.” Verbatim.

The Solution:

Missing Ease Campaign. Included Print, Outdoor, Ambient, Event, Direct Marketing. The campaign won an award for efficacy at DHL Sales Conference.

The Result:

37% Increase in quarterly projections.

Nokialand
Nokia Social Media Campaign

A Government of the Students, by the Students, for the Students​

The Brief

The Challenge:

Data reveals youngsters prefer other brands.

The Insight:

“Nokia is not hip, not like me” Verbatim

The Result:

Became the most engaging campaign of the year. Sales in the 18 to 25 segment grew 43%

The Solution:

A government on Social Media run by college students. They are the legislative & the executive branch, and the judiciary.  

The World Bank Group
Change Management | ITSAL

The Brief

The Challenge:

Focus groups, key messages ignored. Immense resistance and apathy to change.

The Insight:

“They all look the same.”

The Solution:

Build excitement around change. Apply PROSCI’s ADKAR principles. Treat internal communication like brand communication.

The Result:

Awareness increased from 23% to 87% Desire to adapt change increased from 65% to 82%

Library Systems & Services

The Brief

The Challenge:

Generate goodwill and soft image as the community feels insecure and threatened by perceived privatization. 

The Insight:

“We are here for you.” Verbatim.

The Solution:

Show the scale and scope of the organization and how it helps the community.  

The Result:

Comment velocity increased with 97% positive sentiments.

Here For You!

Discover why over 80 public libraries rely on us!

National Council of Teachers of English

The Brief

The Challenge:

Build excitement, interest and create awareness for NCTE.

The Insight:

“Our teachers love the language and the literature around it”  Verbatim.

The Solution:

Create homecoming celebration on Social Media. Make them feel welcome.

Literature - Social Media

Homes of Famous Writers - Instagram

Library IQ

Natural Intelligence.

The Brief

The Challenge:

Library IQ offers data but so does everyone else.

The insight:

“We have the  relevant experience that no one has” Verbatim.

The Solution:

Establish the Library IQ team as the unique selling proposition.

 

The Result:

Lead gen email campaign. 21% increase in inquiries. 

Miscellaneous